SHIPPING + RETURNS
Free express shipping on all orders: 1 - 3 days
Fulfilment: Every order is packed and lodged from our Gold Coast warehouse within 12 hours of the order being placed.
Shipping Time Estimates: All Australian Eastern states and territories can expect their orders in 0-2 days, while NT, SA and WA can expect 2-3 days shipping.
We offer free and easy returns regardless of what the issue may be, as long as it has been lodged within 3 days of initially receiving the item.
KALYPSO GUARANTEE
We pride ourselves on always delivering fair business including the very best customer service. We typically respond to emails or dm's within 2 hours and continually strive to for 100% customer satisfaction. If you have any questions please get in touch, we'd love to chat!
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Frequently Asked Questions
Free express shipping on all Australian orders: 1 - 3 days
More Shipping Details: Every order is packed and lodged from our Gold Coast warehouse within 12 hours of the order being placed
Shipping Time Estimates: All Australian Eastern states and territories can expect their orders in 0-2 days, while NT, SA and WA can expect 2-3 days shipping.
International:
Standard shipping: 4-8 business days
Express shipping: 2-6 business days
You can easily track your order by going to the header menu and finding the "Track your order" tab, and entering your tracking number.
You'll receive your tracking number and further information on receiving your order shortly after the order is placed.
No matter the issue, maybe they don't fit right, they don't suit you, your partner doesn't approve?...
Whatever the problem, please get in touch with us within 7 days of receiving the glasses and we'll happily replace or refund your sunglasses.
You can email us at info@kalypsoshades.com or head the "contact us" section in our menu.
let's chat! Head to the contact us page in the header menu or email us at kalypsoco.sales@gmail.com and shoot us a Q!